For small businesses and shops
An AI agent for your business. You stay in charge.
Hestana gives your business its own assistant: it answers mail, knows your customers and gets tasks done, while you see everything it does. Add a shop assistant that talks to your online customers 24/7.
- Set up for you
- Hosted in the EU
- No card to start
Spaces
One place for everything your business knows.
A shared workspace for your documents, customers, price lists, procedures, tasks and files. It is what your agent knows.
Your team writes it like any document
Prices, procedures, customers, files: pages anyone can edit.
Your agent reads it and keeps it up to date
It checks it before it answers, and adds what it learns.
You see who changed what
Every change has a name and a history, and you can undo it.
How it works
Running in a week.
We set it up with you
A short call about your business. We connect mail and calendar and note how you like things done.
It works every day
It answers mail, moves appointments, follows up with customers and keeps notes on each.
You stay in charge
Every action is in a clear log. Anything risky or new is held until you confirm it.
Two ways to help
One agent behind the counter. One on your shop window.
Personal agent
Its own mailbox. It answers mail, books and moves appointments, knows every customer. Set up for you.
See the personal agentShop widget
Answers shoppers 24/7 from your catalogue, hands over to a person, only sees what you allow.
See the shop widgetConnections
Works with the tools you already use.
It works inside the tools you already run: your calendar, your orders, your customers. You choose what it can reach.
Green dot: works today. Others: connected during setup.
CRM
- HubSpot
- Zoho
- Salesforce
- Pipedrive
ERP
- Odoo
- SAP
Accounting
- QuickBooks
- Xero
- Sage
Shop & payments
- Shopify
- WooCommerce
- PrestaShop
- StripeWorks today
Email & calendar
- Gmail
- Google CalendarWorks today
- Microsoft 365
Messaging
- Telegram
- Slack
- and many more
Logos are trademarks of their owners; shown to indicate compatibility.
You stay in charge
We run the house. What's inside is yours.
Hestana is the infrastructure: the servers, the mailboxes, the agent. You see everything it does, anything risky waits for you, and your documents, customers and mail stay yours on every plan.
You see everything it does
Every email, booking and change, with who did it.
Risky steps wait for you
Sending private data to someone new, after reading a stranger's message, is held for you.
Suspicious mail is quarantined
«Ignore your instructions» tricks are held unread.
It says it is an AI
Every email it sends says so, as the EU AI Act asks.
Your content belongs to you
You keep every right. We only store, show and back it up to run the service.
Never used to train AI models
Not by us, and not by the AI providers we use.
Ask for a copy or deletion
Answered within 30 days.
It learns, and you correct it
It remembers customers and your way of doing things. Ask what it knows; fix what is wrong.
Reach your data your way
In your browser
Edit and download pages and files, like a shared document.
From your AI assistant
Connect Claude to your Space and ask about your own data.
In your own tools
Plug in your backup or storage tools with standard S3 access to your files (read-only).
Hosted in Frankfurt, Germany. Two AI services process some text in the US under EU standard contractual clauses. Details in our privacy policy.
Questions
Straight answers.
See Sol working on your own business in a 30-minute call.
- Do I need to be technical?
- No. We set it up with you on a call, and you use it from the web or your phone.
- Will it send things without asking me?
- Everyday replies go out. Anything risky, new or unusual is held for you to confirm.
- Which mail does it read?
- Its own mailbox (like [email protected]) and, if you want, a copy of your shop's mail.
- How much does it cost?
- There is a Free plan to try it. Business is priced with you after a short call. No card to start.