Personal agent

A colleague who keeps the inbox and the diary in order.

Your agent has its own mailbox, remembers every customer and takes care of the small jobs that eat your day. You read the summary, confirm what matters, and get back to your work.

The Hestana app · the 08:00 daily summary

Day to day

What it does for you

Answers mail

Replies to everyday questions in your tone: opening hours, prices, directions.

Books and moves

Confirms, reschedules and reminds, straight in your calendar.

Knows your customers

Keeps a note on each customer: preferences, last visit, what they ordered.

Gets tasks done

Chases an invoice, reorders stock, prepares a quote for you to check.

Its own mailbox

A real address customers can write to.

Each agent gets an address like [email protected]. Forward your shop mail to it, or give it to customers directly. Replies come from the agent, signed for your business, so everyone knows who wrote.

The Hestana app · mailbox settings

Supervision

You read, release and confirm. It writes.

The Mail screen shows every conversation your agent handles. You never have to draft a reply, but you can always see it, stop it, or change the rules.

The Hestana app · an action held for you

Private, and in the EU

  • Hosted in Frankfurt, Germany
  • Every email it sends says an AI wrote it (EU AI Act)
  • Never used to train AI models
  • Your content is yours: work on it in the browser, from Claude, or read your files with standard S3 access; ask us for a copy or deletion
  • Data processing agreement on Business

Set up by us, with you

  • A 30-minute call to learn your business
  • We connect mail and calendar for you
  • We write its first rules together
  • A check-in after the first two weeks

See it on your own inbox.

We will show you the agent working on examples from your business.

Book a demo